Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Adobe Experience Manager (AEM) Sites

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting your findings and solutions, contributing to a knowledge base that enhances the team's efficiency and effectiveness. Your role will require a proactive approach to problem-solving, ensuring that the systems remain operational and meet the needs of the business. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for system maintenance and support. - Collaborate with cross-functional teams to enhance system functionality and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites. - Strong understanding of web content management systems and their architecture. - Experience with troubleshooting and resolving software issues in a timely manner. - Familiarity with HTML, CSS, and JavaScript for front-end development. - Knowledge of system integration and API management. Additional Information: - The candidate should have minimum 3 years of experience in Adobe Experience Manager (AEM) Sites. - This position is based at our Hyderabad office. - A 15 years full time education is required.




15 years full time education