Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

IBM Sterling B2B Integrator

Good to have skills :

NA

Minimum

2

year(s) of experience is required

Educational Qualification :

15 years full time education



: We are seeking a skilled and motivated Sterling File Gateway (SFG) / MFT Specialist to join our operations team. The ideal candidate will bring strong experience in managing secure file transfers, working across mainframe and distributed environments, and supporting Connect:Direct implementations. This role requires technical depth, hands-on troubleshooting, and the ability to collaborate effectively across various teams. Key Responsibilities: o Manage and support Sterling File Gateway (SFG) and Sterling B2B Integrator environments. o Configure and maintain Connect:Direct (C:D) across Mainframe and Distributed (Linux/AIX) platforms. o Perform installation and configuration of Connect:Direct and Secure+, including key exchange and encryption policy setup. o Monitor and troubleshoot file transfer issues, ensuring secure and timely delivery of business-critical files. o Execute and support daily operational tasks including partner onboarding, certificate/key management, and flow setup. o Utilize Linux and AIX command-line tools to perform configuration changes, system checks, and file system maintenance. o Participate in incident and problem management processes, including root cause analysis and permanent resolution strategies. o Collaborate with infrastructure, network, and application teams for end-to-end solution delivery and maintenance. Required Skills: o 5+ years of experience working with Sterling File Gateway (SFG) and Sterling Integrator (SI). o Proven experience working with Connect:Direct in Mainframe (z/OS) and Distributed (Linux/AIX) environments. o Strong hands-on skills in Linux and AIX command-line administration. o Experience in installing and configuring Connect:Direct and setting up Secure+ configurations. o Understanding of file transfer protocols (SFTP, FTPS, HTTPS) and related security practices. o Good communication and documentation skills to interface with internal teams and external partners. Preferred Qualifications: o Exposure to monitoring tools and job scheduling systems such as ESP. o Familiarity with ticketing tools like ServiceNow or Remedy. 15 years full time education is required




15 years full time education