Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Storage Area Networks (SAN) Architecture and Design, Backup and Recovery Systems

Good to have skills :

NA

Minimum

7.5

year(s) of experience is required

Educational Qualification :

15 years full time education



Role: Storage Architecture and Design Role Description: The Storage Architecture and Design (Level 3) is responsible for the design, deployment, and continuous improvement of enterprise storage infrastructure across on-premises and hybrid cloud environments. This role involves high-level planning and hands-on engineering of storage systems to support mission-critical workloads, disaster recovery, and high availability. As a SME, this person works closely with cross-functional teams, vendors, and leadership to ensure optimal performance, scalability, and security of data storage platforms. Candidate should have 14 years of experience in Storage and Backup technologies. 8-10 years of experience in enterprise storage architecture, design, and engineering. Must Have Skills: Storage and Backup Architecture and Design (EMC Storage, HP, Brocade, Cisco SAN switches), Python & Shell Scripting, Cloud and Dev ops skills Ansible etc. Good to Have Skills: Backup Technologies - NetBackup, Rubrik, Operating System - Windows/Linux Job Requirements Key Responsibilities: o Design and implement scalable, secure, and high-performing storage solutions across SAN, NAS, object storage, and cloud platforms. o Develop storage architecture standards, patterns, and documentation for enterprise use cases (e.g., virtualization, databases, file services). o Lead storage implementations, upgrades, migrations, and lifecycle planning. o Provision, configure, and tune storage arrays, switches, and related components. o Implement storage zoning, LUN masking, multipathing, and redundancy mechanisms. o Design and support hybrid storage o On-prem to cloud replication and archive strategies o Evaluate and integrate cloud-native storage and backup technologies into existing environments. o Architect data protection strategies including snapshots, replication, and metro cluster designs. o Work with backup and recovery teams to align storage with BC/DR plans. o Implement storage-layer redundancy for fault tolerance and resiliency. o Monitor storage performance and utilization; analyze I/O patterns and trends. o Forecast growth and conduct storage health assessments. o Lead initiatives for storage optimization (e.g., deduplication, tiering, thin provisioning). o Enforce data encryption, secure access controls, and storage audit logging. o Maintain documentation for regulatory audits and infrastructure reviews. o Act as a technical lead for storage projects and mentor junior engineers. o Engage vendors for solution evaluations, support escalations, and roadmap planning. o Create and update documentation for storage and Backup procedures. Technical Experience: o Should have sound experience in EMC Unity, VNX, VMAX, Powerscale, High Availability, Disk technologies, RAID Levels, Flashpool, Flexclone, Configuring & restoring backups, Upgrades o Good Knowledge and hands on experience with DevOps technologies, Python/Shell scripting etc o Good Knowledge on NAS and SAN o Good knowledge on CIFS, NFS, ISCSI and FCP protocols. o Experience with installation, configuration and management of storage arrays and switches expected. o Experience with Brocade and Cisco SAN Switches. o Experience on Storage Pools, Tiering, LUN masking and zoning. o Experience on backup technologies - NetBackup, Rubrik etc o Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. o Should have knowledge about the ITIL framework. o Relevant certifications will be an added advantage. Key Competencies and Professional Attributes: o Deep understanding of storage tiering, performance tuning, and capacity forecasting. o Analytical and troubleshooting mindset; proactive risk identification. o Strong communication skills to present architectural decisions to technical and non-technical stakeholders. o Ability to manage multiple projects and lead infrastructure initiatives. o Strong written and verbal communication skills, interpersonal skills. o Strong time management skills, problem solving and analytical skills. o Supervise the team. o Perform team management roles o Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification: o 15 years of mandatory education as per Accenture Standards.




15 years full time education