Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Kronos

Good to have skills :

NA

Minimum

2

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring system functionality, and enhancing user experience through effective solutions. You will engage with stakeholders to understand their needs and provide timely support, contributing to the overall efficiency of business operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kronos. - Strong analytical and problem-solving skills. - Experience with system monitoring and performance tuning. - Familiarity with incident management and ticketing systems. - Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 2 years of experience in Kronos. - This position is based at our Mumbai office. - A 15 years full time education is required.




15 years full time education