Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Adobe Experience Manager (AEM) Sites

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve analyzing system performance, troubleshooting problems, and collaborating with team members to ensure seamless operations and optimal user experience. You will engage with different stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for system support. - Document and maintain records of issues and resolutions to enhance knowledge sharing. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites. - Strong understanding of web content management systems. - Experience with troubleshooting and resolving application issues. - Familiarity with HTML, CSS, and JavaScript for front-end development. - Knowledge of integration techniques with other systems and platforms. Additional Information: - The candidate should have minimum 3 years of experience in Adobe Experience Manager (AEM) Sites. - This position is based at our Mumbai office. - A 15 years full time education is required.




15 years full time education