Job Description

Title: L2 App support Engineer

Location:

Mumbai

Experience:

Minimum 5 Years

Job Summary

The ideal candidate will have strong hands-on experience in

SQL, PL/SQL

, and the

finance domain

. In addition to application support, candidates with experience in

system optimization

and

automation

will be preferred.

Key Responsibilities:

Provide

Level 2 Application Support

for critical banking applications Troubleshoot and resolve incidents, service requests, and application issues in a timely manner Write and optimize complex SQL/PLSQL queries for debugging and data analysis Work closely with internal teams and business stakeholders to ensure smooth application operations Identify areas for system/process improvement and suggest automation solutions where applicable Maintain detailed documentation of support issues, resolutions, and root cause analysis Adhere to banking IT protocols and ensure compliance with internal policies and standards

Required Skills & Qualifications:

Minimum

5 years of experience

in application support roles Strong knowledge and hands-on experience in

SQL

and

PL/SQL

Solid understanding of the

finance or banking domain

Experience in

incident management

,

problem resolution

, and

performance tuning

Good interpersonal skills with the ability to work professionally and respectfully in a team Strong analytical and problem-solving skills
Job Type: Full-time

Pay: ?30,000.00 - ?40,000.00 per month

Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Application support: 5 years (Required)
Work Location: In person