Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Network Infrastructures

Good to have skills :

NA

Minimum

2

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: We are looking for a skilled and motivated Network Engineer with around 4+ years of experience supporting and managing enterprise network infrastructure. The ideal candidate has solid hands-on experience with networking, F5 load balancers, wireless solutions and SD-WAN technologies. This role involves day-to-day network operations, deployment support, troubleshooting, and working closely with senior engineers to ensure high network reliability and performance. Roles & Responsibilities: Hands-on experience configuring and troubleshooting Cisco switches and routers in data center and enterprise environments. - Working knowledge of F5 load balancers, including virtual server configuration and traffic management.. - Familiarity with VPN technologies (IPsec, site-to-site, SSL) and implementing secure remote access solutions. - Basic understanding of LAN/WAN architecture, routing protocols, and high-availability network design. - Proficient in using network monitoring tools (e.g., SolarWinds) for fault detection and performance analysis. - Exposure to SD-WAN platforms and assist in policy and template deployments. - Working experience with ITSM tools for incident, change, and problem ticket management. - Assist in the deployment and configuration of new network devices, including switches, routers, wireless controllers, and load balancers. - Support senior engineers in executing network changes -- preparing change requests, implementing approved changes, performing validation, and documenting results. - Monitor network performance using platforms like SolarWinds and assist in identifying and resolving incidents proactively. - Provide Level 2/3 operational support, diagnosing and troubleshooting routing, switching, VPN, and connectivity issues in enterprise environments. - Participate in regular maintenance tasks such as firmware upgrades, patching, and configuration backups to ensure network stability and security. - Assist with Infoblox DDI operations -- managing DNS/DHCP configurations, IP address planning, and provisioning workflows. - Contribute to documentation efforts, including network topology diagrams, standard operating procedures, and incident knowledge base articles. - Collaborate with cross-functional teams to support network migrations, expansions, and infrastructure upgrades. Professional & Technical Skills: - Around 4+ years of experience in enterprise network operations and support roles. - Proven ability to assist in end-to-end network deployments and post-implementation support activities. - Strong troubleshooting skills and a collaborative mindset, working closely with senior engineers and cross-functional teams. - Good understanding of operational processes, change management, and documentation practices. - Willingness to participate in 24x7 rotational support and on-call escalation when required. Additional Information: - The candidate should have minimum 2 years of experience in Network Infrastructures. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education