Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Cobol Mainframe

Good to have skills :

NA

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage in training and mentoring junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cobol Mainframe. - Strong understanding of mainframe architecture and its components. - Experience with debugging and troubleshooting mainframe applications. - Familiarity with database management systems and data retrieval techniques. - Ability to analyze system logs and performance metrics to identify issues. Additional Information: - The candidate should have minimum 3 years of experience in Cobol Mainframe. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education