Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Linux

Good to have skills :

AAAP (Accenture Advanced Analytics Platform)

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging with multiple stakeholders to gather requirements, and implementing solutions that enhance system performance and reliability. You will also monitor system health and performance metrics, ensuring that all applications run smoothly and efficiently, while documenting your findings and solutions for future reference. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement. - Analyze system performance data to identify trends and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Strong understanding of system monitoring and performance tuning. - Experience with scripting languages such as Bash or Python for automation tasks. - Familiarity with incident management and ticketing systems. Additional Information: - The candidate should have minimum 5 years of experience in Linux. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education