Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :
Microsoft Application Architecture
Good to have skills :
NA
Minimum
7.5
year(s) of experience is required
Educational Qualification :
15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software solutions, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Application Architecture. - Strong understanding of software development life cycle methodologies. - Experience with troubleshooting and resolving application issues. - Familiarity with database management and optimization techniques. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 7.5 years of experience in Microsoft Application Architecture. - This position is based at our Bengaluru office. - A 15 years full time education is required.
15 years full time education
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