Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Amazon Web Services (AWS)

Good to have skills :

AAAP (Accenture Advanced Analytics Platform)

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring the smooth operation of applications, and implementing solutions that enhance system performance and reliability. You will engage in proactive monitoring and maintenance, contributing to the overall efficiency of business processes and supporting the needs of users across the organization. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement. - Monitor system performance and implement necessary adjustments to optimize application functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Amazon Web Services (AWS). - Strong understanding of cloud architecture and deployment strategies. - Experience with troubleshooting and resolving application issues in a cloud environment. - Familiarity with monitoring tools and performance metrics to ensure system reliability. - Ability to collaborate effectively with cross-functional teams to drive solutions. Additional Information: - The candidate should have minimum 5 years of experience in Amazon Web Services (AWS). - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education