Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Oracle Analytics Cloud

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a proactive approach to system management and support. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of support processes to enhance system efficiency. - Document and communicate findings and solutions to both technical and non-technical stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Analytics Cloud. - Strong analytical skills to assess system performance and identify areas for improvement. - Experience with troubleshooting and resolving application issues in a timely manner. - Familiarity with database management and data analysis techniques. - Ability to work collaboratively in a team environment and contribute to group discussions. Additional Information: - The candidate should have minimum 3 years of experience in Oracle Analytics Cloud. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education