Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Network Infrastructures

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: We are looking for a skilled and motivated Network Engineer with around 4+ years of experience supporting and managing enterprise network infrastructure. The ideal candidate has solid hands-on experience with Cisco data center networking, F5 load balancers, wireless solutions, ACI fabrics, Infoblox DDI, and SD-WAN technologies. This role involves day-to-day network operations, deployment support, troubleshooting, and working closely with senior engineers to ensure high network reliability and performance. Roles & Responsibilities: o Hands-on experience configuring and troubleshooting Cisco switches and routers in data center and enterprise environments. o Working knowledge of F5 load balancers, including virtual server configuration and traffic management. o Exposure to Cisco ACI solutions -- assisting with fabric configuration, tenant creation, and policy deployment. o Experience supporting Infoblox DDI environments -- including DNS, DHCP, and IPAM tasks. o Familiarity with VPN technologies (IPsec, site-to-site, SSL) and implementing secure remote access solutions. o Basic understanding of LAN/WAN architecture, routing protocols, and high-availability network design. o Proficient in using network monitoring tools (e.g., SolarWinds) for fault detection and performance analysis. o Exposure to SD-WAN platforms and assist in policy and template deployments. o Working experience with ITSM tools for incident, change, and problem ticket management. o Assist in the deployment and configuration of new network devices, including switches, routers, wireless controllers, and load balancers. o Support senior engineers in executing network changes -- preparing change requests, implementing approved changes, performing validation, and documenting results. o Monitor network performance using platforms like SolarWinds and assist in identifying and resolving incidents proactively. o Provide Level 2/3 operational support, diagnosing and troubleshooting routing, switching, VPN, and connectivity issues in enterprise environments. o Participate in regular maintenance tasks such as firmware upgrades, patching, and configuration backups to ensure network stability and security. o Support the configuration and management of Cisco ACI components (tenants, policies, EPGs, contracts) under senior guidance. o Assist with Infoblox DDI operations -- managing DNS/DHCP configurations, IP address planning, and provisioning workflows. o Contribute to documentation efforts, including network topology diagrams, standard operating procedures, and incident knowledge base articles. o Collaborate with cross-functional teams to support network migrations, expansions, and infrastructure upgrades. Professional & Technical Skills: o Around 4+ years of experience in enterprise network operations and support roles. o Proven ability to assist in end-to-end network deployments and post-implementation support activities. o Strong troubleshooting skills and a collaborative mindset, working closely with senior engineers and cross-functional teams. o Good understanding of operational processes, change management, and documentation practices. o Willingness to participate in 24x7 rotational support and on-call escalation when required Additional Information: CCNA and CCNP Certifications / Security & Cloud Certifications Educational Qualification: BS or BA in Engineering, Computer Science or equivalent.




15 years full time education