Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

SD-WAN Operations

Good to have skills :

NA

Minimum

7.5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally and meet the needs of the organization. Your role will require a proactive approach to problem-solving, as you will be responsible for maintaining the integrity and reliability of essential applications. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in SD-WAN Operations. - Good To Have Skills: Experience with network performance monitoring tools. - Strong understanding of network protocols and architectures. - Experience in troubleshooting network connectivity issues. - Familiarity with cloud-based services and their integration with SD-WAN solutions. Additional Information: - The candidate should have minimum 7.5 years of experience in SD-WAN Operations. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education