Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Fortinet Solutions

Good to have skills :

NA

Minimum

7.5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve complex software issues, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance system reliability and user experience. Your role will be pivotal in maintaining the integrity of business applications and supporting the overall technology infrastructure. Roles & Responsibilities: oArcFhitect and design Fortinet wireless network solutions, including FortiAPs, FortiWLC (Wireless LAN Controller), and integration with FortiGate firewalls. oLead deployment, configuration, and management of Fortinet wireless infrastructure ensuring robust security, performance, and scalability. oCollaborate with network, security, and wireless teams to develop and maintain secure, reliable wireless architectures aligned with organizational goals. oImplement wireless network security policies including authentication (802.1X), encryption, guest access, and threat protection. oTroubleshoot complex wireless network issues, including RF interference, connectivity, and security incidents. oEvaluate and recommend upgrades and enhancements to wireless network infrastructure based on industry oFamiliarity with network protocols, firewall configurations, VPNs, and overall network security. oExperience with wireless site surveys, capacity planning, and performance tuning. oStrong analytical, problem-solving, and communication skills. oAbility to work collaboratively across teams and mentor junior staff. trends and best practices. oProvide technical guidance and mentoring to network engineers and other IT staff on Fortinet wireless technologies. oCreate and maintain detailed documentation, design diagrams, and operational procedures related to wireless network architecture. oStay updated on Fortinet wireless product developments and emerging wireless security threats. oParticipate in wireless network capacity planning, performance monitoring, and incident response. oDesign and architect Aruba wireless network solutions including Aruba Access Points, Controllers, and Aruba Central cloud management. oLead the implementation, configuration, and management of Aruba wireless infrastructure ensuring optimal security, performance, and scalability. oCollaborate with cross-functional teams to develop secure, reliable wireless network architectures that align with business goals. oConduct wireless site surveys and capacity planning to ensure network coverage and performance meet organizational needs. oProvide technical leadership, training, and mentoring to network engineers and support teams on Aruba wireless technologies. oDevelop and maintain technical documentation, network diagrams, and operational procedures. oStay updated on Aruba product releases, industry trends, and emerging wireless security threats. oParticipate in wireless network monitoring, incident response, and continuous improvement initiatives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Fortinet Solutions. - Strong understanding of network security protocols and best practices. - Experience with firewall configuration and management. - Familiarity with troubleshooting network connectivity issues. - Ability to analyze and interpret system logs for problem resolution. ostrong knowledge of wireless networking technologies including 802.11 standards, RF principles, and wireless security protocols (WPA2, WPA3, 802.1X). oHands-on experience with Fortinet wireless products such as FortiAP, FortiWLC, and FortiGate integration. oFortinet NSE certifications (NSE 4 Wireless, NSE 5 or higher) preferred. oImplement wireless security policies including 802.1X authentication, WPA2/WPA3 encryption, guest access, and role-based access control. oTroubleshoot and resolve complex wireless networking issues including RF interference, connectivity challenges, and security incidents. Additional Information: - The candidate should have minimum 7.5 years of experience in Fortinet Solutions. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education