Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Microsoft Active Directory

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities: - Design, build, implement, upgrade, and maintain AD and PKI infrastructure. - Plan and manage Group Policy Objects (GPOs) to align with organizational compliance standards. - Perform routine and advanced AD and PKI administrative tasks. - Administrator Red Forest / MS tiering architecture for domain security. - Manage delegated access control across AD infrastructure. - Administer and support Privileged Access Management (PAM) solutions. - Maintain and optimize Microsoft Windows OS technologies including: - AD Forests, Domains, Trusts - DNS, DHCP, Group Policy, Organizational Units - Distributed File System (DFS) - PKI and Certificate Services - Handle AD backup and restoration, schema administration, and directory infrastructure. - Monitor and report on domain reliability and security. - Manage Domain Controllers and associated security tools. - Configure alerting and event distribution for OU Admins. - Lead migrations and upgrades related to AD and DCs. - Support and maintain Enterprise PKI technologies. - Administer PKI certificate lifecycle and evaluate new PKI products. - Participate in deployment of new PKI applications and services. - Develop and implement authentication and PKI solutions. - Ensure all PKI changes follow standard procedures and change control policies Professional & Technical Skills: - Proficiency in Microsoft Active Directory. - Experience with Windows Server administration. - Strong understanding of network protocols and services. - Experience in troubleshooting hardware and software issues. - Familiarity with virtualization technologies such as VMware or Hyper-V. - Strong understanding of Microsoft Certificate Services. - Proven experience with Red Forest architecture and PAM solutions. - Expertise in AD schema, GPOs, and domain controller management. - Familiarity with AD backup, restoration, and monitoring tools. - Experience in documenting technical procedures and operating standards Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Active Directory. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education