Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Veritas NetBackup Administration, NAS Architecture and Design

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Role: NetBackup Backup and recovery solutions Role Description: Must have 5 years of hands-on experience in NetBackup and Rubrik to take care of technical activities Should have strong knowledge with architecture of NetBackup Backup. Should have hands-on experience in configuring File system, SAP, Exchange, NDMP, SQL and Oracle Database Backups for Windows and Unix servers Must Have Skills: NetBackup, Rubrik, Data Domain & Tape Library. Good To Have Skills: NAS Architecture and design Job Requirements Key Responsibilities: o Backup Management (Backups/Recovery jobs) o Monitoring (Software and Hardware) o Performing Scheduled Backups and On-Demand Backup requests o Backup troubleshooting on failures and slowness issue o New Server, VM, SQL, Oracle, NDMP, Agent based backup configuration and removal as per request o Performing critical and normal restores as per requests o Participating in audits for successful backups and failure backups o Backup software upgradation to latest SP or new version o Performing DR test activity to the secondary site. Technical Experience: o Should have experience on adding/updating storage and schedule policies, troubleshooting on backup failures, managing licensing and capacity usages. o Should have experience on multiple agents which includes Filesystem, VSA, SQL, Oracle, Exchange, SAP, Active Directory and NDMP backups. o Should have hands-on experience in NetBackup 9 /10 Administration including Installation, Configuration and troubleshooting issues on Unix / Windows Platform Lead, patching and compliance requirements. o Should have hands-on experience in Rubrik Administration including Installation, Configuration and troubleshooting issues on Unix / Windows Platform Lead Rubrik Upgrades, patching and compliance requirements. o Good understanding of Deduplication in Backup and Recovery and its implantation. o Should have experience knowledge on Bare Metal restore o Should have hands-on experience on Network, Database and OS teams for fixing various backup issues. o Should have experience on raising support cases and working with support Engineers. o Configure core components of Rubrik including devices, Policies, volumes, and volume pools using the Veeam Administration Console o Should have knowledge in performing disaster recovery backups. Managing High availability Veeam. o Should have hands-on experience on media management and handling staging jobs o Should have hands-on experience in performing restoration of filesystem data o Should have experience in recovery of SQL, Oracle, Exchange, AS400 and DB2 o Understanding of NDMP, VTL, SAN Media servers, Vault and Duplication options. o Monitor daily activity and availability of the Backup environment by analyzing reports and reviewing activity logs o Run and monitor backups, duplications and restores o Maintain all equipment for backup environment to include servers, disk, and tape library and storage devices. o Manage and maintain disk storage devices o Verify tape drive operation and maintain media rotation and availability o Should have experience in Installing /Removing Updates o Should have experience Analyze and handle complex incidents and major incidents and promptly provide solutions o Handle complex changes across the product o Work with teams internal/external teams, vendors, and all relevant stakeholders to ensure effective service delivery o Maintain the platform to the highest standard and ensure 24x7 support o Excellent Communication Skills, ITIL Process, Ticketing Management, Customer handling Professional Attributes: o Should have hands-on experience in troubleshooting backup failures. o Should have hands on experience on de-duplication, replication of backups o Good skills in managing backup team o Should be aware of ITIL processes and should be open to work on multiple backup technologies. o Should have strong communication skills. o Ability to work shift patterns and provide out of hour's on-call support o Flexible to work in 24/7 shifts (Rotational Shifts) Educational Qualification: o 15 years of mandatory education as per Accenture Standards. Additional Information: - The candidate should have minimum 3 years of experience in Veritas NetBackup Administration. - This position is based at our Bengaluru office.




15 years full time education