Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Network Infrastructures

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the seamless operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Monitor system performance and proactively identify potential issues before they impact operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures. - Strong understanding of network protocols and architectures. - Experience with troubleshooting network connectivity issues. - Familiarity with network monitoring tools and techniques. - Ability to configure and manage network devices. The required skill set includes: o CISCO Technology(Rouring and Switching) o FortiSwitch o Wireless Technology (Aruba, CISCO) Additional Information: - The candidate should have minimum 3 years of experience in Network Infrastructures. - This position is based at our Bengaluru office. - A 15 years full time education is required.




15 years full time education