Job Description

Experience- 8+ years

About the Role:

We are looking for a skilled and experienced

Application Support Engineer (L2)

to support and enhance the performance of

Airport Operational Systems

, including

AODB (Airport Operational Database), RMS (Resource Management System), FIDS(Flight Information Display System), ESB (Enterprise Service Bus)

, and other mission critical airport applications.

In this role, you will act as a functional expert on AODB, lead the L1 support team, and serve as the primary interface with airport operations and business stakeholders. You will be responsible for managing escalations, gathering and analyzing requirements, and ensuring smooth day-to-day operations and incident resolution.

Requirements:

8 years of experience in application support, preferably in aviation or enterprise operational systems. Deep functional understanding of Airport Operational Systems, especially AODB. Proficiency in Linux environments (RHEL preferred) - scripting, log analysis, process monitoring. Experience working with Oracle databases - running queries, analyzing logs, understanding data structures. Strong communication and client-facing skills with the ability to articulate technical and functional topics clearly. Experience mentoring or leading junior support engineers or L1 teams. Knowledge of ITIL framework - especially incident, problem, and change management.

Preferred Qualifications:

Hands-on experience supporting

AODB, RMS, FIDS, ESB

or similar systems in alive airport environment. Exposure to airport operations, resource allocation, and flight information workflows. Oracle or Linux certifications are an advantage. Experience using ticketing and monitoring tools.
Job Type: Full-time

Pay: From ?800,000.00 per year

Ability to commute/relocate:

Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

How many years of total experience do you currently have? How many years of experience do you have in application support? Do you have knowledge or experience of Airport Operational Systems? What is your current location? What is your current CTC? What is your expected CTC? What is your notice period/ LWD? Do you have passport or can you apply in Tatkal after selection? How many years of experience do you have in Linux and Oracle?
Work Location: In person