Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives--and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It's all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we're just beginning. Working together, let's put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
We are currently seeking a Flow Application Specialist at Chennai, who will be responsible for high-quality onsite customer support and represent the face of the company to our customers. Responsible for providing Instrument and application training to Beckman customers on site as per the requirement. To support the Sales Team in identifying market opportunities and assisting in actualizing market potential. Positioning of products and technology through presentations, product demonstrations, workshops, seminars, etc., in alignment with company values, business objectives, and marketing strategy.
In this role, you will be responsible for:
1. Application and Training Support: Provide Instrument and Applications training on Beckman coulter cell analysis range of products to ensure a high level of end-user satisfaction. Attend to resolve customer queries telephonically and over email and related applications and if necessary, planned visits to customers. Inclined to learn and improve technical knowledge and skills on existing and new Beckman Coulter products. Plan and organize training programs for Sales teams and the application team to raise and strengthen the technical bar and increase the capability of product knowledge.
2. Marketing: Maintain active dialogue and interactions with key opinion leadership network in flow cytometry, immunology and cell biology.
3. Sales support: Understanding the requirements of the customer's experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity. Co-ordinate / support / lead awareness activities such as seminars, conferences, workshops etc in alignment with marketing team.
4. Monitor your plan: Prepare and provide a monthly report to the supervisor on the training and marketing activities. Ensure timely submission of training and evaluation reports. Tracking of customer feedback on product quality and escalating product issues to the appropriate authority within the organization
5. Activity: Work in coordination with sales, service, and other application associates towards achieving the business objectives. Support a culture of constructive feedback and continuous improvement within the organization.
The required qualifications for the job include:
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