Job Description

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JOB DESCRIPTION
Designation: Application Specialist Prinect
Location: Mumbai
Desired Profile:
1. Candidate with Engineering Background specialised in Prepress Software Applications from Printing industry is preferred.
2. Should have experience of 6 to 10 years in Prepress Software Installation, trouble shooting, consulting, conducting training and support the Customers
3. Understanding of Prepress, Press and Postpress workflow is necessary.
4. Printing process knowledge will be an added advantage.
5. Should have excellent Orientation/Training skills and impart software application knowledge to the Customers.
6. Excellent business communication in English is essential, willing to travel extensively.
7. Expertise in Logical and analytical solutions.
8. Interpersonal and networking skills are highly preferred to collaborate with other Sales and Service Team.
9. Time Management and demonstration of interpersonal skills would be desired.
Responsibilities:
1. Overall responsible for Prepress Software (Prinect) installation, training, trouble-shooting support.
2. Technical support for selling Print workflow Software (Prinect)
3. Manage the entire software workflow product portfolio and support solution selling approach to customers.
4. Maintaining and increasing knowledge of market development as well as customers' situation in order to give detailed insights to the Sales team
5. Participate in Software application training programmes being organized by Head Quarters to upgrade/update latest software versions and further disseminate the technical knowledge to the Prepress Engineers.
6. Ensure customer satisfaction by demonstrating and explaining all the features of the application to the Customers
7. Closely work as a Team with Prepress Hardware Engineers and share timely necessary information to support the customers for their end to end requirements.
8. Seek necessary feedback from all the stakeholders and improve performance as a best team player.
9. Periodically prepare and submit MIS reports on installation planning and implementation.
10. Understand and implement necessary cost savings and focus on profitability
Why work for HEIDELBERG?
HEIDELBERG is a company with a lively history - for over 175 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.
We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey.
With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.
Good to know
Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.

Skills Required