Job Description

Meet Our Team:

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Our global team provides strategic direction, product management, development leadership, scheme compliance & customer support for Pega's Smart Dispute application. Pega Smart Dispute(TM), a market-leading financial service solution that automates the processing of retail card disputes and fraudulent transaction. Over 40 global banks, and through them, almost 500+ leading financial institutions currently rely on these applications.


Pega Smart Dispute Product Team, part of Pega Financial Services Smart Apps tribe, is responsible for building highly scalable, reusable assets for the financial services industry. The individuals are required to demonstrate deeper understanding of Industry standard Data models, visualize & empathize with the needs of customers vis-a-vis vertical apps, design robust / scalable solutions and build reusable assets.

Picture Yourself at Pega:

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Pega is changing the way the world builds software. In this role, you will be part of highly engaged teams designing and developing best-in-class solutions applying modern & cutting-edge technologies. This is your opportunity to be part of a highly engaged, creative and vibrant team to get your hands on leading technologies to solve interesting customers problems

What You'll Do at Pega:

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Work collaboratively with team members to design, develop, test and document high quality test specifications Demonstrates best practices in functional and automated testing Work as part of a collaborative team with a mindful of good software development patterns and practices surrounded by fun loving talented engineers Work with product manager to understand the supported scheme(s) association regulations or changes and work towards development. Provide technical assistance to advance the capabilities of products and resolve issues Leverage your advanced Pega knowledge to identify, investigate and report product defects Ability to collaborate with the Product Owner to understand use cases and effectively design a solution to satisfy use cases

Who You Are:

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You are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product. A result oriented individual, driven with passion and ability to explore solutions and solve complex customer problems. 2-4 years of software quality experience, preferably working experience on Selenium, Playwright, other latest test automation tools. Bachelor's degree in computer science or related technical discipline / BE/B. Tech or Equivalent Good to have functional knowledge in card dispute resolutions understanding Visa, Mastercard, AMEX regulations and industry implementation. You have strong practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You think outside the box and use your experience for more effective collaboration. You are competent in test planning along with identifying, documenting, and executing test cases. You are also competent at debugging test failures. You have basic skills required to technically lead QA testing of projects at a team level. You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency.

What You've Accomplished:

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Practical knowledge of software testing best practices Software test experience with Java, Selenium, TestNG, Playwright, or other technologies Exposure to Windows and Linux operating systems and database query coding knowledge. Exposure to integration technologies like XML, JSON, REST, SOAP Ability to effectively articulate technical challenges and solutions Partner with internal clients, like Product Managers, to align business goals with implementation results Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever changing demands A creative problem solver - passionate to analyze, identify and solve problems Team player with good verbal and written communication skill Ability to think and code fast independently with little hand holding and mostly driven with self- initiation Experience in testing mobile applications, web applications, UI, applets, client/server, portals or warehousing Experience testing RESTful/SOAP APIs Troubleshooting, debugging and reverse-engineering skills Experience with modern scripting languages (Shell, Python, Perl) will be an added advantage Agile/Scrum development methodology experience

Pega Offers You:

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Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company

LI-SP

AI in Action -

Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

Culture -

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.



We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.



As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance -

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations -

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.