Job Description

Are you ready to explore a world of possibilities? Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll seek challenges with flexibility and patience, learning new skills and advancing your career while having the time of your life. what you will do?

• Support DTCC applications by providing monitoring, application, and system support for DTCC‘s production application services client facing environments.
• Provide support for event monitoring, incident triage and escalation.
• Provide support to all jurisdictions on a shift basis, handling any activity for any region within the local time zone coverage.
• Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
• Assist with key projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
• Provide support for change management approval, execution for DTCC’s production application services
• Client support team engagement to assist with application related incidents, client testing and integrations
• Disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting
• Access's administration for application access to DTCC's production application services
• Support management of resources that are involved in maintaining the host operating system on UNIX, Vmware and Windows servers and/or software subsystems such as databases, web server software, LDAP, and security subsystems.
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately.

Talent needed for success:

• Minimum 1 year of experience in application production support role
• Knowledge of system administration – system configuration management, resource sharing, operating system fundamentals
• Experience with application support – basic programming skills, log reading and analysis
• Experience balancing multiple platforms (Operating systems – UNIX, Linux, Windows, VMWare)
• Experience in different technologies and applications:
• Networking and Storage technologies – TCP/IP, EMC, NetApp, HP, Cisco
• Database – Oracle, Sybase, MS SQL, DB2, Greenplum, Snowflake
• Middleware technologies – WebSphere Application Server, WebSphere MQ, Java, JRE, Nutanix
• Clustering technologies – Veritas, Red Hat, and VMWare vSphere
• Cloud Computing – AWS, CloudWatch, Cloud Formation, Azure
• Programming and scripting – ability to establish automation, write scripts (Perl, Python, Chef, Puppet) or implement system solutions.
• Ability to fix and resolve IT problems.
• Customer service and communication skills.

Who We Are: With over 45 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities, data centers and offices in 16 countries, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, growing openness and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm simplifies the complexities of clearing, settlement, asset servicing, data management, data reporting and information services across asset classes, bringing increased security and soundness to financial markets. In 2018, DTCC’s subsidiaries processed securities transactions valued at more than U.S. $1.85 quadrillion. Its depository provides custody and asset servicing for securities issues from 170 countries and territories valued at U.S. $52.2 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes over 14 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , Twitter , YouTube and Facebook. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job function Employee Benefits:

• We believe in work-life Balance
• Excellent Pay /Incentives
• 24 days Earned leaves
• 5 Day per week schedule and other Excellent health Benefits

About DTCC


DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.


DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
IT Architecture and Enterprise Services are responsible for enabling digital transformation of DTCC. The group manages complexity of the technology landscape within DTCC and enhances agility, robustness and security of the technology footprint. It does so by serving as the focal point for all technology architectural activities in the organization as well as engineering a portfolio of foundational technology assets to enable our digital transformation.