Job Description

Project Role :

Application Lead

Project Role Description :

Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills :

Genesys Contact Center QM

Good to have skills :

NA

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and implementation of innovative solutions. Roles & Responsibilities: - Expected to be an Genesys Cloud CX SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Conduct code reviews and ensure coding standards are met - Implement best practices for application development Professional & Technical Skills: - Must To Have Skills: Proficiency in Genesys Cloud CX - Strong understanding of cloud-based application development - Experience with API integration and development - Knowledge of Agile methodologies for software development - Hands-on experience with DevOps tools and practices Mandatory: 1. Proficiency in Genesys Cloud CX Development & Configuration 2. API Integration and Cloud Application Development 3. Problem-Solving & Troubleshooting Skills Good To Have: 1. Experience Leading Multi-Team Collaboration 2. Agile Development & DevOps Practices 3. Genesys Cloud Architect Certification Additional Information: - The candidate should have a minimum of 5 years of experience in Genesys Cloud CX - A 15 years full-time education is required




15 years full time education