Job Description

Company Description

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.


Our purpose is Keeping the World Flowing for Future Generations.

The Application Engineering Manager will lead a team of technical application engineers, overseeing the development and delivery of application solutions, technical drawings, and support for valve actuators and related fluid power systems. This role bridges engineering, sales, and production, ensuring technical accuracy, customer satisfaction, and operational efficiency. The manager will also play a key role in mentoring staff, optimizing processes, and driving continuous improvement across departments.

Team Leadership & Development:

+ Manage, mentor, and develop a team of Application Engineers.
+ Provide technical guidance and training to ensure high-quality support across departments.
+ Foster a collaborative and high-performance team culture.

Technical Oversight:

+ Oversee the creation of application solutions, CAD drawings, and technical documentation.
+ Ensure accuracy of bills of materials (BOM) in ERP systems (e.g., AX) for all customer orders.
+ Support complex quotations and project reviews in collaboration with Inside Sales and Contracts.

Cross-Functional Collaboration:

+ Act as a liaison between Engineering, Sales, Contracts, and Production teams.
+ Provide technical mentorship to Production Technicians and Site Services for assembly and troubleshooting.
+ Lead training initiatives to reduce support dependency across departments.

Customer Engagement:

+ Interact with key accounts to understand application requirements and provide expert-level support.
+ Ensure a high level of customer service and satisfaction through timely and accurate technical solutions.

Process Improvement:

+ Identify and implement process improvements to enhance efficiency and reduce errors.
+ Monitor and report on team performance metrics and project timelines.

Qualifications

Bachelor's degree in Mechanical or Electrical Engineering (or related field). Minimum 10+ years of experience in application engineering or technical support. Prior experience in a leadership or managerial role preferred. Strong knowledge of pneumatics, hydraulics, and control systems. Proficient in CAD software (Solid Edge preferred) and Microsoft Office 365. Experience with ERP systems (e.g., Microsoft Dynamics AX) is a plus.

Skills Required:

Excellent verbal and written communication skills. Strong organizational and project management abilities. High attention to detail and accuracy. Ability to manage multiple priorities in a fast-paced environment. Customer-focused mindset with a proactive approach to problem-solving. * Self-motivated, goal-oriented, and team-driven.