Job Description

Sandvik Mining & Rock Solution, the leading global supplier of equipment and tools, service, and technical solutions for the mining industry, currently has an opening for a Rock Tools Application Engineer - CPM.This position is based at Baroi (HZL) and will report to the CPM Contract Incharge, ROTO Division. He is responsible for managing Rock Tools in Shifts at Baroi Mines(HZL) and deliver world class customer support. This is accomplished by scheduling, planning, and executing the rock tools on contractual requirements.
ResponsibilitiesComplies with safety policies and applicable government, customer or industry regulations or requirements. Identifies and reports any unsafe work habits. Strives to find safer ways for customers to work with Sandvik's products. Working in Surface & UG workshops as directed by reporting manager. Managing site team. Documentation, Report preparation and Record Keeping Interacting with Customers on daily basis Payment Follow-up and Tracking Inventory Management Tracking of Rock Tools performance Monthly review meetings with the Customer UG Site Audits Rock Tools selection Operator Trainings Bit Re-sharpening & value-added services to enhance Rock Tools performance. Compliance to all EHS Rules & Guidelines is always ensured. Maintain and ensure housekeeping at workplace. Roster Plans Maintaining Grinding Machine with an availability of 90%. Troubleshooting of product failures Digitalizing Contracts by implementing Track & My Rock Tool reports.

Your profileDegree/Diploma with minimum 2 years of work experience in Mining & Tunnelling Sites Direct knowledge of the Sandvik Rock Tools is an added advantage.

Competencies Required:Ability to work in a team environment and Safety culture driven Ability to work standard and non-standard working hours or days Ability to travel Ability to manage a small team Strong written and verbal communication skills Ability to train and transfer knowledge skills Flexible, self-motivated and drive to achieve customer satisfaction goals and targets Strong investigation, diagnostic skills Computer literacy Flexible, self-motivated with demonstrated initiative Knowledge of customer's industry Superior customer relations and active listening skills

What we offer:
Sandvik offers a comprehensive total compensation package including a competitive benefits package of health insurance. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.
Diversity, Inclusion & Sustainability
Sandvik has a developed belief in conducting our business in a sustainable and responsible manner, both for our employees and the environment, wherever in the world we operate. Our high ethical standards determine our policy of putting Safety at a premium, acknowledging and respecting the communities and giving due consideration to the environment in the areas we operate. These core values, to prioritise the safety and well-being of our employees, are the foundation of how we work today. We also recognise the importance on inter-personal relationships and how those based on honesty, respect and trust, enhance our working lives and help each other's growth and career development. Equality of opportunity is fully supported and endorsed as an employer by Sandvik, while also welcoming the additional strength that diversity brings, by providing a work environment where everyone is included, treated fairly and with respect.