We are looking for a technically skilled and customer-oriented Application Engineer - Simulation to join our team. The ideal candidate will be responsible for providing comprehensive support for SOLIDWORKS Simulation and related tools, conducting client trainings and technical demonstrations, troubleshooting software issues, and supporting pre- and post-sales activities. This is a hybrid role combining technical consulting, field service, and training responsibilities, aimed at ensuring customer satisfaction and optimal usage of simulation tools.
The role requires travel whenever needed.
Key Responsibilities
1. Customer Support & Troubleshooting
Respond to technical queries related to SOLIDWORKS Simulation via phone, email, and remote sessions.
Diagnose and resolve issues related to FEA modeling, simulation workflows, and software usability.
Document support cases, resolutions, and client feedback for continuous improvement.
2. On-site Installation & Configuration
Install and configure SOLIDWORKS Simulation and related tools at client locations.
Assist with software activation, licensing, and hardware compatibility checks.
Conduct post-installation verifications to ensure optimal software performance.
3. Training & Enablement
Conduct structured training (individual/group, remote/on-site) on SOLIDWORKS Simulation and related workflows.
Educate users on best practices, optimization techniques, and feature utilization.
Promote adoption of latest versions and enhancements through knowledge sharing.
4. Pre-sales & Technical Consultation
Partner with sales team during the pre-sales cycle to understand client requirements and provide live product demonstrations.
Develop and deliver customized proof-of-concepts based on specific industry applications.
Act as a technical consultant during client meetings, workshops, and evaluations.
5. Product Knowledge & Continuous Learning
Stay up-to-date with SOLIDWORKS and Dassault Systemes offerings, tools, and updates.
Contribute to internal knowledge repositories, including user guides, technical blogs, and training content.
Evaluate and share insights on tools such as Ansys, Siemens NX, MATLAB, Simulink, etc. where applicable.
Key Skills & Competencies
Mandatory: Proficiency in SOLIDWORKS Simulation
Sound understanding of FEA, material properties, and mechanical design
Hands-on knowledge of installation, licensing, and technical setup
Analytical and problem-solving mindset with experience in root cause analysis, DFMEA, 8D, DVP, etc.
Strong verbal and written communication and presentation skills
Self-starter with ability to manage multiple tasks and client engagements
Willingness to travel within the Mumbai, Mumbai Suburbs and Navi Mumbai
Preferred Qualifications
Certifications: SOLIDWORKS CSWA, CSWP (Simulation)
Bachelor's degree in Mechanical/Automotive/Production/Design Engineering or equivalent
Experience with tools like Ansys (Fluent, CFX, ICEM CFD, Mechanical), Siemens NX, MATLAB/Simulink, Creo
Familiarity with SOLIDWORKS PDM, 3DEXPERIENCE tools, and thermal/structural simulation
Exposure to Lean Methodology, Contingency Planning, and CAE Validation
Job Types: Full-time, Permanent
Pay: ?400,000.00 - ?800,000.00 per year
Work Location: In person
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