Understand customer requirements and suggest appropriate machines, tooling, and process solutions.
Prepare and deliver technical presentations or product demonstrations to potential clients.
Assist the sales team in preparing technical proposals, quotations, and tender documentation.
Support product trials and feasibility studies.
2. Application Development
Develop, test, and optimize machining / process parameters for new applications.
Conduct sample machining, trials, and proof-of-concept demonstrations at the plant or customer site.
Document machining data, cycle times, tooling information, and process parameters.
Work with R&D / Design teams to customize machines or solutions as per application needs.
3. Customer Support & Training
Provide after-sales technical support for machine installation, setup, and operation.
Train customer personnel on machine operation, maintenance, and application best practices.
Troubleshoot process-related issues and suggest performance improvements.
4. Coordination & Communication
Coordinate with Production, Design, Service, and Sales teams for smooth project execution.
Provide feedback from customers to R&D and Quality teams for continuous product improvement.
Support marketing activities such as exhibitions, seminars, and customer demonstrations.
5. Documentation & Reporting
Maintain an application database with process details, case studies, and success stories.
Prepare technical reports, test summaries, and customer visit reports.
Update management on application trends, competitor offerings, and market feedback.
Key Skills & Competencies:
Strong technical knowledge of machine tools, CNCs, or equipment relevant to the Laser cutting machines, Co2 laser machines, wood router machines, stone router machine.
Understanding of manufacturing processes such as machining, assembly, automation, or material handling.
Good analytical, problem-solving, and presentation skills.
Excellent communication and customer-handling abilities.
Proficiency in MS Office, machine convenient software , and ERP systems.
Willingness to travel for customer visits, demos, and training sessions.
Qualification & Experience:
Education:
Diploma / B.E. / B.Tech in Mechanical / Production / Industrial Engineering.
Experience:
2-5 years of experience in applications, technical sales, or service roles in a machine manufacturing or industrial automation environment.
Number of successful machine applications developed or demonstrated.
Customer satisfaction and repeat business.
Reduction in machine commissioning time or customer support issues.
Contribution to sales through technical support.
Quality and completeness of application documentation.
Job Types: Full-time, Permanent
Pay: ?30,000.00 - ?45,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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