Job Description

Join the #TEAMCAMFORCE!
WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING
We are one of the world's leading developers of high-performance CAD/CAM solutions - and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.
What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL we control CNC machines, and we have the highest standards for performance and part quality.
Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible!
We are looking for somebody working from our OM India Office - Bangalore.
Your main tasks
Elevate Customer Experiences

• Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners.
• Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.

Pre-Sales Technical Mastery

• Harness your technical expertise to shine in the pre-sales phase.
• Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge.

Software Deployment and Customer Empowerment

• Take charge of the client experience with precision and finesse.
• Empower customers through comprehensive post-sales training, transforming them into proficient software users.

Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight

• Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue.
• Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.

Your profile
Experience

• At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.

Technical skills

• Knowledge of CAD/CAM software. 5-axis CAM programming experience
• Experience with CNC machining, CNC control systems and CNC machine tools.
• Experience with milling and turning machines (multi-axis preferred).
• Proficient in using and troubleshooting software applications.
• Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
• Excellent computer skills (MS Office Tools, familiarity with Salesforce).

Personal skills

• Excellent communication skills, both written and verbal in English.
• Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
• Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
• Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions.
• Self-motivated individual who demonstrates independence and is highly goal oriented.
• Enthusiasm for innovative technologies and solutions.

Other requirements:

• Location: Bangalore
• Valid driving license
• Flexibility to travel domestically within your region in India

Why us?

• Competitive Compensation Package
• Health and Accidental insurance
• Gratuity for long term service
• EPF with company contribution
• Onboarding Program: A comprehensive onboarding program to help you get started and develop your potential at your own pace.
• Promotion of Personal Development: Targeted job-related training measures and workshops
• Company Events: Various corporate events throughout the year.
• International Working Environment: A varied and challenging role in a highly multinational, stable, and innovative company and a well-established local team.
• OPEN MIND Technologies Culture: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom.
• Stimulating Working Environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us!

OPEN MIND Technologies AG
OPEN MIND - Technologiefuhrer im Markt der digitalen Fertigung
OPEN MIND zahlt weltweit zu den gefragtesten Herstellern von innovativen und leistungsfahigen CAD/CAM-Losungen fur die maschinen- und steuerungsunabhangige NC-Programmierung.

Skills Required