Job Description

Company Overview

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Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.



Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

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Job Overview

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We're hiring an

Application Development Manager

to lead cross-functional engineering teams delivering cloud-native, API-first applications. You'll convert business outcomes into executable roadmaps, uphold engineering standards (architecture, security, CI/CD, observability), and drive predictable, high-quality releases. The ideal candidate blends hands-on technical depth with people leadership, agile delivery, and strong stakeholder communication.

Key Responsibilities

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Delivery & Roadmapping:

Translate objectives into backlogs, sprint plans, and release calendars; manage scope, risks, and dependencies across services.

Engineering Excellence:

Enforce coding standards, architectural patterns (microservices/event-driven), API contracts, and documentation; lead design/PR reviews.

Team Leadership:

Mentor engineers (career growth, goals, feedback); coordinate onshore/offshore squads; ensure coverage, succession, and onboarding quality.

CI/CD & Environments:

Own pipelines, environment promotion (Dev/Test/Pre-Prod/Prod), feature flags, and change control; champion trunk-based or Git-flow practices.

Quality & Testing:

Establish test strategies (unit/integration/e2e/contract), test data management, non-functional testing (perf/resilience/security).

Observability & SRE Practices:

Set SLOs/error budgets; implement tracing/metrics/logging; run incident management, post-mortems, and reliability improvements.

Security & Compliance:

Embed SSO/OIDC, OAuth2, secrets management, RBAC/ABAC; ensure auditability and policy adherence in code and infrastructure.

Stakeholder Management:

Communicate status/RAID, align priorities, manage expectations; coordinate with product, security, data, and platform teams.

Cost & Performance Governance:

Track run-time spend, capacity, and latency; drive optimizations (caching, routing, autoscaling).

Vendor & Tooling Oversight:

Evaluate platforms/tools; manage licenses and vendor engagements; standardize developer experience (DX) toolchains.

Required Skills

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Experience:

3-5+ years in software engineering with 3-5+ years leading teams as an EM/ADM/Tech Lead.

Cloud-Native Engineering:

Microservices, REST/gRPC APIs, event streams; containers & orchestration (Docker/Kubernetes); service discovery and config management.

Programming:

Proficiency in one or more:

Python

,

TypeScript/Node.js

; capable of guiding code quality and reviewing complex PRs.

Data & Integration:

SQL/NoSQL fundamentals; API gateways; caching (Redis), queues/streams (Kafka/SQS/Pub/Sub); contract testing.

CI/CD & IaC:

GitHub Actions/Azure DevOps/Jenkins; Terraform/CloudFormation; artifact/versioning and environment promotion gates.

Observability & Reliability:

OpenTelemetry, Prometheus/Grafana, ELK/OpenSearch; resiliency patterns (retries/backoff, circuit breakers, bulkheads).

Security by Design:

OIDC/OAuth2, secrets vaults, least-privilege access, dependency scanning/SBOM, secure SDLC practices.

Agile Delivery:

Backlog management, sprint rituals, estimation, and metrics (throughput, lead time, change fail rate).

Good to Have Skills

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AI/Knowledge Systems:

Familiarity with LLM-powered services, retrieval (RAG), vector/graph stores, and evaluation harnesses.

Architecture Practices:

Domain-driven design, hexagonal/clean architecture, event sourcing, saga/orchestration patterns.

Platform & Networking:

Service mesh, API gateways, zero-trust networking, feature flags, blue/green & canary releases.

Quality Engineering:

Contract testing (Pact), performance testing (k6/JMeter), chaos testing; TDD/BDD practices.

Governance & Compliance:

Exposure to SOC 2/ISO 27001 change control, audit readiness, and regulated-industry SDLC.

People & Vendor Leadership:

Coaching senior ICs, hiring/interviewing, matrixed collaboration; managing vendor SOWs/SLAs and FinOps discipline.

This role suits a hands-on leader who can orchestrate teams, raise the engineering bar, and deliver secure, reliable releases on a predictable cadence.

Compensation

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Estimated Pay Range:



Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

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At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.



Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.



We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.