Job Description

Project Role :

Application Developer

Project Role Description :

Design, build and configure applications to meet business process and application requirements.

Must have skills :

Telecommunications Network Capability

Good to have skills :

NA

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities and contribute to the overall success of projects by leveraging your expertise in telecommunications network capability. Key Responsibilities: o Provide expert Tier 2/3 technical support for NetCracker OSS applications, specifically focusing on Service Provisioning, Fulfillment, and Activation. o Diagnose and resolve complex issues related to service fulfillment and activation workflows. o Perform root cause analysis for recurring problems and implement preventative measures to improve system stability and performance. o Collaborate with cross-functional teams, including engineering and development, to escalate and resolve critical issues. o Conduct system monitoring, health checks, and performance tuning of NetCracker applications. o Participate in on-call rotation to provide 24/7 support for high-priority incidents. o Develop and maintain technical documentation, including knowledge base articles, runbooks, and solution diagrams. Required Skills and Experience: o NetCracker Proficiency: 3+ years of hands-on experience with NetCracker's OSS suite, with a strong focus on service provisioning and fulfillment modules. o OSS Domain Knowledge: A solid understanding of key OSS domains, including Service Fulfillment, Service Assurance, Provisioning, Activation, Discovery, and Reconciliation. o Troubleshooting: Expert-level skills in troubleshooting complex technical issues within a telecommunications environment. o Telecommunications Technology: Knowledge of various telecom technologies (e.g., GPON, DSL, MPLS, 3G/4G/5G). o Scripting/Automation: Experience with scripting languages (e.g., Python, Bash) for automation of routine tasks and data analysis. o Database Skills: Proficiency in SQL and experience with relational databases (e.g., Oracle) for data queries and analysis. o Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Preferred Qualifications: o Experience with other OSS/BSS platforms. o Familiarity with ITIL or other service management frameworks. o Knowledge of TMF (TeleManagement Forum) standards, such as eTOM, SID, and TAM. o Experience in a telecommunication service provider environment. Additional Information: - The candidate should have minimum 5 years of experience in Telecommunications Network Capability. - This position is based at our Hyderabad office. - A 15 years full time education is required.




15 years full time education