Design, build and configure applications to meet business process and application requirements.
Must have skills :
IBM Sterling Commerce
Good to have skills :
NA
Minimum
5
year(s) of experience is required
Educational Qualification :
15 years full time education
Roles & Responsibilities: - Expected to perform independently and become an SME and should be able to coach Team - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application specifications and user guides. - Engage in code reviews to ensure quality and adherence to best practices. - Should know how to gather SRE requirement from Tech and non-tech aspect from customer. - Should be able to work on rotational shifts. - Must have experience in Production Application Support of OMS - Must have knowledge in ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI -Must have triage and analytical skill and Should be able to handle P1/P2 bridge calls, brief about the P1/P2 to client, proactive in gathering details till RCA. - Must know how to work with the Dev team, cross functional teams across time zones. - Must know how retail platforms upstream and downstream integrations work with various tracks such as dot com, warehouse management, stores etc. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Sterling Commerce. - Good To Have Skills: Experience with application integration techniques. - Strong understanding of software development life cycle methodologies. - Familiarity with database management systems and SQL. - Experience in troubleshooting and debugging applications - Must have skills in any of the automation languages like Python, shell, Java to automate periodic OMS related task/SRE task. - Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any monitoring tools such as Splunk/Dynatrace/kibana. - Should have knowledge on building and executing SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow) Additional Information: - The candidate should have minimum 5 years of experience in IBM Sterling Commerce. - This position is based at our Bengaluru office. - A 15 years full time education is required.
15 years full time education
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