Job Description

Project Role : Application Designer
Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in iterative design processes, ensuring that the applications align with business objectives while maintaining a user-centric approach. Additionally, you will participate in testing and validation phases to ensure the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather and analyze requirements. - Design and prototype application features based on user feedback and business needs. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM). - Experience with application design and development methodologies. - Strong understanding of user experience principles and best practices. - Ability to create detailed documentation for application specifications and designs. - Familiarity with integration techniques and tools within the ServiceNow platform. Additional Information: - The candidate should have minimum 2 years of experience in ServiceNow Customer Service Management (CSM). - This position is based at our Hyderabad office. - A 15 years full time education is required.
15 years full time education
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