Job Description

Experience Required
IT/ ERP Implementation experience: 5-8 years; Industry experience: 2 to 5 years.
Location
Mumbai
Role Type
Full Time

Company Description:

ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETP's Unified Commerce Retail Platforms create a frictionless and consistent shopping experience for consumers across all channels, wherever, whenever, and however they choose to shop. ETP's strength lies in its ability to provide robust and innovative retail solutions built with the most scalable and secure technology, MACH architecture and beautiful UI design. The capability to provide localization and support in 24 countries has enabled ETP to acquire significant regional and global customers. ETP's "asset-light" solutions minimize IT administrative costs and provide AI-powered recommendations enabling businesses to focus on transformation and growth and strategic initiatives.

Job Profile (Roles & Responsibilities):

Techno Functional role as Application Consultant in implementation & Support of ETP solution Conduct and document requirement study Configuration & set up of the ETP Solution. Perform End User Training , Support in Roll out Support to the customer during the implementation, go live and post go live phase Work on Customisation project involving design and solutioning. Testing of application and delivery Verify and provide resolution of customer support issues/incidents

Work Experience:

He/she should have worked on POS and/or ERP software and must be genuinely technically functional, with some development experience preferred. Have knowledge of POS hardware and peripherals like printers, scanners, card readers (preferred) Should have understanding of Supply Chain process and local statutory requirements Should be able to write and validate database queries, execute profiler and Microsoft tools

Academic Qualification & Other Requirements:

Education: Engineering, Science - Graduate (Minimum requirement) Retail industry knowledge (preferable) Good understanding and experience with SQL Server 2008/ 2010, Windows Good communication skills - good command of English written and oral, are mandatory Team player with good general management skills * Be ready to carry out other duties as assigned