Require Integration (Seller Support - Techno Functional) for Lumina Datamatics in Andheri Seepz
Grade:
S02 / S03
CTC:
Up to 8 LPA
Interview:
Virtual
Shift:
5 days working | Any shift (8.5 hrs)
Role Overview
Seller Support (Techno Functional) Associate - Primary support for e-commerce sellers & solution providers. Focus on API Integration + Troubleshooting with strong client interaction.
Key Responsibilities
Partner Support - Handle seller & SPOC queries
Communication - Phone / Email / Chat (US English)
Technical - Analyze code, perform API integrations, resolve issues
Documentation - Integration specs, user guides
Relationship Management - Build productive partner relations
Cross-functional Liaison - Work with CS, Merchandising, Payments, Tech teams
Performance - Maintain quality, FCR, productivity & attendance
Skills Required
Programming - C, C++, Java, HTML, JS, SQL, PeopleCode
Strong in API Integration & Troubleshooting
MS Office (Excel), Web browsers
Logical reasoning, data handling
Preferred Profile
Techno Functional with coding knowledge
Neutral accent, strong US English (written + verbal)
Client-facing / Seller interaction experience (North America market is a plus)
Job Type: Full-time
Pay: Up to ₹800,000.00 per year
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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