Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



He / she shall be responsible for Contingent Labor & shall be responsible for developing, managing, and optimizing the organization's contingent workforce program with focus on India & supporting countries like: Australia, Japan, China & Singapore.



This role will lead the implementation and supply chain governance of a first generation Managed Service Provider (MSP) program, ensuring efficiency, compliance, and cost-effectiveness in the sourcing and management of temporary labor, contractors and service providers.



The ideal candidate will have experience in Contingent Workforce, Vendor management within an MSP program, ideally in a complex multinational environment.

Key responsibilities:

1. MSP Program implementation:

Support the end-to-end implementation of an MSP solution for contingent labor in India and other identified countries in APAC,



Partner with global and regional procurement, HR, legal and IT teams,



Manage transition from current staffing arrangements to the MSP model, ensuring minimal disruptions to operations,



Establish a negotiation strategy, including saving levers and performance metrics for our future vendors joining the program,

2. Procurement:

Manage sourcing, negotiation, and contracting with vendors,



Ensure supplier diversity, compliance, with labor laws, and adherence to ethical procurement practices,



Drive cost optimization through rate benchmarking, demand management, and market intelligence,



Collaborate with business verticals to showcase opportunities, understand demand, and optimize talent supply chains,



Track and ensure approval of all cost reduction, cost avoidance, and other benefits from the contingent labor program,

3. Governance and compliance:

Implement governance structures for vendor and worker classification (FTE vs contractor),



Ensure compliance with Indian labor regulations, tax laws and company policies,



Support the development of standardized processes for onboarding, tenure tracking, extensions, and offboarding of contingent workers,



Maintain strong documentation and audit trails for contingent workforce engagements,

4. Stakeholder engagement:

Act as primary point of contact for vendors,



Partner closely with HR, finance, and business leaders to align contingent labor strategies with organizational goals,



Deliver executive reporting and insights on contingent workforce spend, performance, and risks,

5. Continuous improvement:

Identify opportunities to improve program efficiency, supplier performance, and worker experience,



Benchmark against best-in-class contingent workforce programs,



Lead Quarterly Business Reviews (QBRs) with key strategic vendors,



Contribute to global and/or regional procurement initiatives related to workforce strategy and category management,

Qualifications & Experience:

7-15 years of experience in procurement or vendor management with at least 3-5 years focused on contingent labor or workforce solutions,



Proven experience managing an MSP program in India or across APAC,



Strong understanding of India labor laws, compliance frameworks, and supplier governance,



Experience working in multinational or matrixed organizations,

Skills:

Strong stakeholder management and cross functional leadership skills,



Deep understanding of contingent workforce models and suppliers' ecosystems,



Proficiency with MSP/VMS platforms,



Analytical mindset with advanced Excel and reporting skills,



Excellent communication, negotiation and presentation abilities.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.