Job Description

Job Summary
Strategy

• Ensure compliance with all group and country policies, code of conduct, statutory regulations and laws
• Ensure that the Bank's and client's interests are covered in all instances
• Ensure that regulator, internal and group compliance requirements (including Anti Money laundering & Zero Tolerance guidelines) are compiled at all times
• To maintain a positive working relationship with personnel of the other Sections/Divisions of the Bank.
• To maintain good relations with tax consultants
• Ensure completion of EOD processes
• Ensure punctuality and discipline
• Work in shifts whenever required

Business

• Provides best in service to support to address client's/ tax consultants queries and issues
• Ensures all the information tax certificates are processed as per the agreed deadline.
• Ensures all the instructions are processed well with in the market deadline.
• Ensures all the procedures laid down in the Departmental Operating Instructions and the Key Control Standards are adequately followed.

Key Responsibilities
Processes

• Generate monthly invoices & Accounting of fees in back-office system.
• GRH Reconciliation reporting for Billing and Tax.
• Reporting transactions and corporate actions to tax consultants
• Processing tax certificates received from tax consultants and giving go ahead for repatriation of funds to general banking team
• Discharging taxes on behalf of the clients
• Provide the inputs as required by TC with respect to capital gains computation, on the purchase and sale trades executed by Client(s)
• Respond to the client queries within 24 hrs of receipt.
• Procedures laid down in DOI are adequately followed
• To review procedures and identify process improvements and implement changes as and where required.
• Ensure that the regular conduct of operations adhere to the Key Control Standards
• Ensure changes impacting the operations are implemented in the unit.

People & Talent

• To maintain good relationship with the Tax Consultants and Tax Payee banks.
• To maintain a positive working relationship with personnel of the other Sections/Divisions of the Bank

Risk Management

• Ensure operational incidents and client complaints are logged and escalated to all stakeholders
• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Governance

• Ensure that all procedures laid down in the Departmental Operating Instructions and the Key Control Standards laid down by GCS are adequately followed.
• Completion of all Mandatory Risk & Training and related Compliance activities by the set deadlines.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

• Internal Sections of Securities Services
• Tax Consultant
• Tax Payment Bank

Other Responsibilities

• To perform any job or task resulting from any exigencies as well as those which may be assigned by Manager.
• Extensive participation in the CSS testing for key changes in Taxation modules
• Work towards making process simplified (automation/process re-engineering) to reduce the time or build better controls.

Skills and Experience

• Knowledge on capital market
• Communication Skills
• People Skills
• Relationship Management
• Customer Management

Qualifications

• Graduate / Postgraduate

Competencies
Action Oriented
Collaborates
Customer Focus
Gives Clarity & Guidance
Manages Ambiguity
Develops Talent
Drives Vision & Purpose
Nimble Learning
Decision Quality
Courage
Instills Trust
Strategic Mindset
Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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