Work on Hunter system and ensure timely closure of cases
Responsible for end-to-end actioning on the case starting from case identification, investigation and closure of cases in the system.
Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities.
In case of fraud occurrence, he /she should be able to report the same.
Depending on the fraud trends observed should be able to suggest rule enhancements or improvements
Should be open to work in shifts.
Strategy
Implementation of Hunter system and coordinating all task related to hunter activities
Ensuring timely and accurate collation of MIS / Dashboards and Hunter related MIS on daily/weekly/monthly basis to all stakeholders.
Coordination with FRM field teams for hunter match cases wrt follow up for investigation and completion of assignments.
Review and Data Analytics for inconsistencies and trigger points that would need actioning at the field.
Business
Implementation of Hunter system and coordinating all task related to hunter activities
Ensuring timely and accurate collation of MIS / Dashboards and Hunter related MIS on daily/weekly/monthly basis to all stakeholders.
Coordination with FRM field teams for hunter match cases wrt follow up for investigation and completion of assignments.
Review and Data Analysis for inconsistencies and trigger points that would need actioning at the field
Processes
Review the cases in Hunter system and ensure effectiveness of rules
Reduce false positives so as to ensure building robust process
People and Talent
Good analytical skills
Able to handle multi-tasking
Keen Learner
Drive for Results
Solution Oriented
Good Communication Skills
Knowledge of MS Office wst XLS, Power Point, etc.
Risk Management
Identify and share industry best practices and work with the businesses for their feasibility and implementation.
Develop a collaborative relationship with regulators, peer banks and fraud risk industry forums to help detect and mitigate fraud.
Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis.
Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards.
Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agreed appetite.
Manage the process of fraud investigation within specified time and reporting to relevant stakeholders
Manage the fraud risk at pre-acquisition stage for lending and liability products
Proactively of fraud risk assessment of processes and channel to identify the gap and recommend mitigate the risk
Governance
Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines
Embed the Group\xe2\x80\x99s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture
Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal stakeholders
RCOs, Country Retail Risk Head
Regional / Country Business Heads and Product Head, Retail Client segment
FGCs/ In country governance forums (or other forums, as may be applicable)
Financial Crime Risk
Country Collections Head and Policy team
Relevant members of Risk Operations management team
Internal IT partners supporting Retail Clients business
HR, SIS & L &TD team
Operations, L&C and Customer Experience Management unit
External stakeholders
Auditors and Regulators
Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks
Law Enforcement agencies
Suppliers, vendors and consultants
Our Ideal Candidate
Age- 25-35 yrs
Experience- Minimum 1 year maximum 10 yrs
Minimum Educational Qualification: Graduate
Role Specific Technical Competencies
Fraud Monitoring
Fraud Reporting
Fraud trend analysis
About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.