Job Description

ABOUT TIDE
At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.
Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
AOBUT THE TEAM
Exciting opportunity for an experienced leader to work in our Ongoing Monitoring team. As a member of the team, we're looking for someone who is passionate about customer experience and fighting financial crime and wants to help drive our business forward as we continue to grow and expand in new markets.
Ongoing Monitoring sits in our first line of defence (1LOD) operations' department, responsible for monitoring the activity of our SME customers ('members') for the purpose of preventing, detecting and reporting sanctions, money laundering, terrorism financing, tax evasion, bribery and corruption, money mules and fraud.
It's an opportunity to work with an amazing team across multiple geographies, including analysts, team leaders, product and engineering managers, data scientists and operations managers. The role has exposure to many senior stakeholders across the business and is at the heart of what we do to protect our customers.
ABOUT THE ROLE

• Work in a collaborative and cross-functional way to identify, quantify and own complex data driven business decisions to reduce our exposure to fraud
• As part of the Fraud Analytics programme, use data to balance fraud losses, user friction and regulatory obligations
• Work collaboratively with a wide range of stakeholders across the entire business to prioritise and translate compliance and business requirements into innovative solutions
• Identify improvement opportunities to current business processes, create and contribute to the Fraud analytics roadmap
• Build relationships with leadership and articulate the Fraud Analytics strategy to the business in a structured, data-driven manner - simplifying complex concepts for non-technical audiences
• Build and lead the day-to-day analytics processes, ensuring Fraud risks are mitigated in an efficient manner and are meeting KPIs

WHAT WE ARE LOOKING FOR

• 5+ years experience in analytics - financial crime experience preferred
• Strong SQL, excel and visualisation skills (python as well would be preferable) and able to handle complex data structures from multiple sources
• Experience in rule building, back testing and optimisation
• Experience of Fraud compliance and regulation
• Excited about working in a fast-changing environment and have the ability to adapt to the business challenges in front of you
• Communicating clearly with other parts of the business, explaining financial crime, our processes whilst also managing expectations.
• Experience building, reviewing, documenting and optimising business processes, isn't a must have but would be advantageous

WHAT YOU WILL GET IN RETURN

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.
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