Job Description

ROLES & RESPONSIBILITIES

KEY RESPONSIBILITIES

Design and build

end-to-end customer journeys

in Adobe Journey Optimizer to enhance engagement and conversion. Configure and manage

audiences, segments, and triggers

using AEP data and real-time customer profiles. Develop and manage

personalized campaigns

across email, push, SMS, and in-app channels. Integrate AJO with

Adobe Experience Platform, Adobe Campaign, Adobe Analytics

, and other martech tools. Collaborate with

marketing, data, and tech teams

to ensure seamless campaign execution and tracking. Monitor performance metrics, analyze campaign outcomes, and recommend optimization strategies. Create and maintain documentation for workflows, integrations, and campaign templates. Stay updated with Adobe's latest updates and best practices in AJO and customer experience management.
EXPERIENCE


6-8 Years
SKILLS


Primary Skill: Analytics (DXP)
Sub Skill(s): Analytics (DXP)
Additional Skill(s): Analytics (DXP)
ABOUT THE COMPANY


Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).



Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakow, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.