who will handle and process claims related to marine operations such as demurrage, cargo shipping, import/export documentation, and port activities. The role involves analyzing contracts, coordinating with third parties, managing receivables, and ensuring timely closure of claims.
Key Responsibilities
Manage and process marine-related claims (Demurrage, Cargo Claims, Shipping/Marine Insurance).
Review contracts, documents, and events to calculate and prepare claims accurately.
Follow up with third parties for claim updates and issue invoices for receivable claims.
Escalate any critical issues to the supervisor or business line.
Develop and review control reports to ensure claims are submitted within contract timelines.
Respond to claim-related queries from customers, affiliates, and management.
Track and manage overdue/aged claims and ensure timely closure.
Follow up on outstanding invoices with counterparties.
Suggest process improvements and highlight contract-related issues.
Required Qualifications
Bachelor's degree (preferably in Business Administration, Logistics, Maritime Studies).
Diploma/Certification in Maritime Law or Chartering (added advantage).
3-4 years of experience in marine claims, logistics, or shipping documentation.
Required Skills
Strong analytical and interpretation skills.
Excellent written and verbal communication in English.
Ability to negotiate with third parties professionally.
High attention to detail and accuracy.
Good understanding of marine/shipping terminology and operations.
Knowledge of compliance requirements (Anti-trust, approval guidelines).
Team player with good interpersonal skills.
Proactive and able to manage deadlines effectively.
Job Types: Full-time, Permanent
Pay: ₹200,000.00 - ₹300,000.00 per year
Work Location: In person
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