Job Description

The role's primary function is to provide L1 & L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service.

• Monitoring Applications, underlying servers (Linux/Windows)
• Resolving issues/alerts in Monitoring Tools (Dynatrace)
• Preparation of Technical documentations
• Basic Linux/Windows system administration
• Handling L1/L2 operational tasks such as performance & root cause analysis, runbook-based resolution of incidents.
• Ensure sufficient cover is maintained to support the operational shifts
• Escalation and notification of production issues

Qualification

• Bachelor's Degree
• 1-3 years' experience in IT operations
• Basic knowledge in Linux or Windows servers
• Basic knowledge in networking
• Linux trained or certified (RHSE/RHCSA) from a reputed institution
• Excellent written and verbal communication skills
• Must be a good team player.
• Flexible, 'can-do' attitude and willing to take responsibility
• Microsoft tools: Word, Excel (Desirable)
• Eager to learn and update one's knowledge

.Your benefits:xc2xb7 We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroadxc2xb7 We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)xc2xb7 From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fosteredxc2xb7 Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz TechnologyAllianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum - from one of the industry's largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.D&I statementAllianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.Join us. Letxc2xb4s care for tomorrow.You. IT

Allianz