Job Description

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to
new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible —
and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse
community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every
day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have
Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work
onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. At GSG Advanced Analytics team, we are solving few key challenging Machine Learning problems including Text, Language & NLP based predictive customer journeys, optimizing customer Servicing Channels and adding significant value to the servicing capabilities of the organization. Requirements:

• Complete grip on Python environment and libraries (scikit, nltk, pandas and numpy).

• Knowledge of NLP & Deep Learning (LSTM, CNN, RNN, Pytorch, Tensorflow etc)

• Proven experience of solving complex business problems using Machine Learning techniques like Regression, Classification, Supervised/ Unsupervised Learning, Deep learning etc.

• Deep knowledge of Statistics and Maths and ability to dissect problems from the first principle. Exposure to fields like Linear Algebra, Bayesian Statistics, Group theory is desirable

• Experience of working in Distributed/Cluster computing environment is desirable

• Ability to work in cross functional teams

• Excellent data presentation and visualization skills

• Hands on knowledge of SQL/ Hive QL is desirable

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.