Job Description

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose

• Handling Swift operations, Swift Ops controls

• Handling Swift Operations as per prescribed RBI Guidelines and Handling LEA related notices for IBG segment as Back up

• Responsible as an team member and handle Swift operations, including monitoring and controls as per RBI guidelines as an Primary role
• Monitor AMH applications and highlight exceptions
• Liaise with stakeholders and actively participate in Swift AMH UAT
• Participate in Swift AMH activities to stay updated on industry trends and best practices
• Monitor and control Swift operations as per RBI guidelines, ensuring compliance with regulatory requirements
• Maintain accurate records and documentation to ensure compliance
• Demonstrate knowledge of trade and remittance processes
• Back up for LEA Ops role and Unit initiated Projects and perform adhoc activities

• Minimum 3-5 years of experience in a similar role within the banking or financial services industry
• Strong understanding of Swift operations, monitoring, and controls
• Proficient in analysing and resolving AMH application exceptions
• Excellent communication and stakeholder management skills
• Ability to work independently and as part of a team
• Adaptable to changing priorities and able to handle multiple tasks simultaneously
• Analytical mindset and problem-solving skills

• Graduate/Postgraduate

• Performance & Results Orientation
• Strong communication and persuasive skills
• Teamwork
• Professional Excellence
• Operational, Product and Process Risk Management
• High level of thinking and execution capabilities

• Good knowledge on Microsoft applications - Should be proficient in Excel.
• Basic understanding of transaction banking products and associated technology platforms and operational procedures