Job Description

Summary



What Commercial Operations contributes to BD
The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mindset to being more \xe2\x80\x9cfront office\xe2\x80\x9d, by exceeding customer needs and improving customer experience in the areas of contracting, sales operations, business analytics and program management/operational excellence.

This will be accomplished by standardizing, automating and integrating (CoE approach) as one company, driving data integrity and remaining agile to the evolving needs of customers and BD\xe2\x80\x99s Go-to-Market corporate and BU strategies.

The Center of Excellence (CoE) team will embrace industry leading capabilities, develop our talent and know- how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company.

Accountabilities in this role

Reporting to the Manager, Sales Reporting and Analytics this position supports execution of the Commercial Operations Data, Reporting, and Insights by having a thorough understanding of various data sources and system and business processes. This role will focus delivering timely, accurate, and insightful reporting and analytics to business units in the US Region. This role will partner closely with the businesses supported to deliver the data in a user-friendly manner aligned with the specific goals of the business.

Essential Responsibilities:

• Operational responsibilities for sales reporting and monthly dashboard publishing
• Collaborate and knowledge share with internal teams to ensure single source of truth for all data
• Develop and implement BU specific reporting roadmap with key stakeholders in sales and marketing
• Perform ongoing assessment of Analytics tools and dashboards relative to their usability, efficacy and adoption with their respective audiences.
• Collaborate with BU Management, Marketing and Sales to understand information needs to optimize existing tools and create new solutions.
• Optimize and automate current portfolio of tools to provide accurate/timely data in a usable/automated format to visualize trends relative to analytics function.
• Partner with key stakeholders to develop and document business requirements
• Communicate progress and milestones for project initiatives
• 10%-15% Travel required for this position

Qualifications

• BA/BS required
• Power BI experience preferred.
• Proficient in Excel, Database development (i.e. MS Access, SQL, Oracle), Data Mining tools and SAP BI/BW
• Deep understanding in data relations, data standardization and analytics
• Experience in ERP and Business Warehouse implementation
• Proven experience in implementing new processes/systems and improvement of process efficiency
• Highly strategic and analytical problem solver with solid business acumen. Able to identify key business information needs through dialog and assist in development clear strategic recommendations on how to provide the desired insights.
• Proven ability to quickly establish credibility, trust, and support within all levels of organization.
• Ability to prioritize and execute a variety of objectives and clearly communicate progress and roadblocks
• Ability to articulate complex concepts, thought leadership and the business value of solutions in a clear, understandable way

Key Competencies

• Drive for Results
• Business Acumen
• Customer Focus

• Process Effectiveness
• Dealing with Ambiguity

Primary Work Location IND Gurgaon - Signature Towers B

Additional Locations IND Mumbai

Work Shift

BD