Job Description

Working Model: Hybrid Working
Employment status: Full-time, Permanent.
Working hours: Monday to Friday, 10:00 Am - 7:00 pm.
Location: Hyderabad
In this role you will add value to PXP by:
This role ensures the Supervision of Partners, Merchants, and B2C customers transaction activity to mitigate the risk of financial losses. The role has to ensure compliance with regulatory requirements.
A typical week as a Finance Analyst includes:

• Transactions analysis: Review daily transaction monitoring reports and alerts and communicate with the Merchants and partners about any unusual transaction behaviour. Escalate when required.
• Chargeback and Fraud Analysis: Daily monitoring of merchant activity on the Acquiring accounts to identify any cases of high-risk exposure for PXP in respect of potential Card Schemes Chargeback or Fraud threshold breach. Analyse trends using available tools and reports.
• Assist the merchants to prevent chargebacks and fraud, by account activity review and identification of fraud patterns. Recommend tools and rules to implement on either the merchant or PXPs side.
• Risk support: Assist merchants by responding to any queries from them, in respect of potentially fraudulent transactions (e.g., verification calls with acquirers, issuers and payment providers).
• Assist in the conduct of internal and external inquiries, received from banks and other payment institutions, law enforcement agencies, and local regulators. Prepare and send responses to such inquiries.
• Creation of reports for use by internal and external stakeholders.
• Be updated with relevant scheme updates, rules and procedures.
• Other tasks required to be performed as part of Risk Monitoring.

We are looking for someone who has the following:

• Bachelors degree or equivalent.
• 2- 4 years of experience in Risk operations, Chargeback, and Fraud analysis.
• Good work experience in MS Excel.
• Active listener and Attention to detail.
• Good written and oral communication skills in English.
• Ability to clearly understand and follow instructions.
• Investigate and clearly outline the outcome.
• Data analysis, logical thinking, and analytical skills.
• Integrity and Teamwork.

We would love someone to have any of the following:

• Experience in using Data Models
• Experience in using VROL, MasterCom and Mastercard Fraud Center
• Splunk

What we can offer you:

• Hybrid Working.
• 24 days paid leave.
• 12 Holidays
• Complete health Insurance (self plus 5 dependent)
• Accidental insurance (Employee only)
• Term insurance (Employee only)
• Comprehensive annual body check-up (Employee only)
• Quarterly R&R program.
• Office is close to transport links. (walkable distance from Rai durgam Metro Station)
• Small and friendly team.
• Attractive Group Bonus Scheme
• A diversified range of activities in an international environment.
• To be a part of a supportive and dynamic team with ambitious, yet realistic objectives for the future
• An open communication culture.

About us
PXP Financial is a well-established and respected name within the card payment industry. We boast an impressive and diverse client database across the globe and have over 30 years of experience within the payments space. Our people are employed across our regional offices located in India, Bulgaria, UK, Austria, and the US.
PXP are a leading payment provider with a reputation for a reliable payment and acquiring platform as well as offering operational excellence and best-in-class service for all of our clients. We strongly believe these are fundamental values that contribute to our customers success because for our clients, regardless of sector, taking payment is one of the most important parts of their business.
The India office is open daily and is ideally placed within a 5-minute walk from public transport stations located centrally in the city.