Job Description

Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job SummaryThis role is crucial to the efficient and compliant operation of DBS's vendor management processes. The Procurement Operations Manager will oversee all aspects of managing existing third-party vendors, ensuring timely payments, regulatory compliance (specifically GST and MSME regulations), and continuous process improvement. This includes close collaboration with internal stakeholders, particularly within the Finance department.



The ideal candidate will be a highly organized and detail-oriented individual with a proven track record in vendor management and a strong understanding of financial processes.Key Responsibilities: Vendor Management: Oversee the entire lifecycle of vendor relationships, from onboarding to ongoing management. This includes regular communication, performance monitoring, and issue resolution. Invoice Processing & Payment: Review vendor invoices for accuracy and completeness, ensuring adherence to internal policies and procedures. Work closely with the finance team to ensure timely and accurate vendor payments. Identify and resolve payment discrepancies promptly.Regulatory Compliance: Maintain strict adherence to all relevant regulations, including GST and MSME compliance.


This includes understanding and implementing necessary procedures to ensure compliance. Reporting & Analysis: Generate regular reports and analysis on key vendor performance indicators (KPIs), providing insights to improve efficiency and reduce costs. Prepare presentations to share findings with stakeholders. Process Improvement: Identify opportunities to streamline procurement processes, improving efficiency and reducing operational costs. Actively participate in projects focused on procurement transformation. Stakeholder Management: Build and maintain strong relationships with internal stakeholders, including finance, legal, and other relevant departments, to ensure seamless collaboration and effective communication.Requirements Experience: 4-5 years' experience in vendor management and procurement operations within a large organization, preferably in the BFSI sector or a consulting firm. Experience with the full procurement cycle (from Purchase Order issuance to payment) is essential.EducationICWA or Full time MBA (Finance) qualification is preferred.


Relevant certifications in procurement or supply chain management would be advantageous.Technical Skills Advanced proficiency in Microsoft Excel and PowerPoint is crucial for data analysis and reporting. Experience with procurement software/applications is highly desirable. Familiarity with ERP systems (Coupa) would be a plus. Understanding of AI tools would be an added advantage.Other skills Communication: Excellent written and verbal communication skills, able to communicate effectively with all levels of stakeholders. Analytical Skills: Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently. Detail-Oriented: Meticulous attention to detail and accuracy is critical for ensuring compliance and preventing errors. Teamwork: A collaborative team player who works effectively with others to achieve common goals. Problem-solving: Ability to identify and resolve complex issues effectively and efficiently. Time Management: Excellent time management skills to prioritize tasks and meet deadlines. Understanding of Finance: Solid understanding of accounting principles, especially accounts payable and relevant taxation.Market and Cost Awareness: A basic understanding of market trends and cost management principles.DBS Culture & Values: This role embodies DBS' commitment to a supportive, inclusive, and diverse work environment, fostering continuous professional development and valuing employee contributions.


Success will require demonstrating PRIDE (our values), customer focus, and maintaining the highest standards of integrity.