Analyst Operations
Year Pune, Maharashtra, India
Job Description
Job Summary:
- Communicating with the customer/Adjuster to understand their requirement and meeting their needs, serves the customer with empathy; and follows up to ensure that customer needs have been met
- Managing, researching on auto claims, working with highly complex customer/Adjuster communications, concerns, conflicts & issues.
- Graduate or equivalent experience
- Excellent customer service skills and a passion to help others
- Ability to be a self-starter and work independently
- Excellent time management skills
- Claims background experience a plus
- Strong geographic knowledge of surrounding area
- Auto Technical or claims workflow experience is a plus
- Critical thinking with the ability to make decisions with limited supervision
- Strong organizational skills
- Excellent oral, phone and written communication skills
- Strong team skills are required
- Strong computer, typing and grammar skills
- Competitive salary
- Medical coverage
- A culture of learning where you can expect to develop foundational skills for the future
- Opportunities for both personal and professional development
- Leadership teams that are communicative and engaged
- Impactful work by serving customers and the community in times of need
- Recognition and advancement opportunities
- Learn more about Allstate benefits @ https://allstategoodlife.com
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Job Detail
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Job IdJD3208878
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear