Job Description

The Executive will support day-to-day activities for Accounts Payable process like invoice accounting, maintaining invoice tracker and query followups.
The Executive will work in a shared service environment of a captive BPO support and be responsible for meeting agreed Service Level Agreements (SLA) on Turn Around Time (TAT), Accuracy and other scheduled and unscheduled deliverables.
The individual should keep the process in steady-state phase and contribute to continuous improvement program across the process. He/ she will provide timely escalation of issues to the reporting manager and provide the action plan to get the issues resolved. The Executive will also coordinate with people across geographies and must maintain good communication/ engagement with them
:

• Handle day-to-day activities of processes like clearing mailbox, updating invoice tracker, getting invoices approvals, accounting, payments, etc.
• Must be expert in PO & Non-PO invoice processing and understanding the process exceptions.
• Interact with suppliers over call and/or emails in receiving invoices, Purchase orders, seeking clarifications, follow-ups etc.
• Should be able to multitask between deliverables and day to day activities Hands on experience on payment process and the payment exceptions
• Need to manage the monthly reporting deliverables such as preparing & posting accrual journals, creditor & ageing analysis with comments on overdue invoices
• Responsible for maintaining documentation and ensuring audit compliance.
• Follows Standard Operating Procedures and maintains process documentations and ensuring audit compliance.
• Executes process deliverables as required by the process ensuring error free processing
• Initiates and assists in continuous process improvements.
• Escalates issues without delay to the line manager and suggest action plans to get these resolved

What we're looking for:

• B.Com/M.Com/MBA with a minimum of 4-6 years of experience in BPO/KPO Industry handling transactional processing / accounting
• Experience in working on captive BPO environment in accounts payables processes.
• Demonstrated success in communication and inter-personal skills
• Receptive to the escalations and suggestions on areas of improvements
• Effective communicator - deal diplomatically with all internal clients at all levels. Have high Service Levels by being responsive.
• Hardworking and flexibility in working hours
• Ability to prioritize the tasks
• Willingness to accept additional and urgent tasks as and when required
• Process driven and independent
• Time Management skills and ability to perform during peak output requirement

Location: Bangalore
Brand: Bcoe
Time Type: Full time
Contract Type: Permanent