Job Description

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.




With sustainability embedded within our strategy and operations, we are committed to creating a society in which today's generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Recruitment Support:

Assist in the post-selection process by coordinating and following up with recruiters, candidates, and hiring managers to streamline communication and ensure timely updates.

Appointment Letter Management:

Prepare offer docket & appointment letters while ensuring all necessary checks are completed for accuracy and compliance.

Pre-onboarding Activities:

Facilitate pre-onboarding tasks to prepare new hires for a smooth transition into the company.

Onboarding Coordination:

Execute onboarding and Day 1 formalities for new employees, including both LHE & JHE.

Bank Account Facilitation:

Assist new hires in the process of opening bank accounts as part of the onboarding process.

Insurances Data Management:

Manage data related to mediclaim and accidental insurances, including additions, deletions, and issuance of cards.

Employee Confirmation:

Support the confirmation process for employees, ensuring all necessary documentation and evaluations are completed.

Exit Management:

Assist in the exit management process, coordinating the necessary procedures and paperwork for departing employees.

Change Requests Processing:

Handle change requests including transfers, manager changes, department changes, and promotions in a timely manner.

FRRO Support:

Provide support for Foreigners Regional Registration Office (FRRO) processes, including issuing letters and coordinating with vendors.

Vendor Management:

Assist in managing vendor relationships, including renewals and invoice processing.

Audit Support:

Provide necessary support for all internal and external audits related to HR processes.

Contractual Staff Management:

Manage e-workflow for contractual staff for system access.

Feedback Collection:

Administer the New Joiner Feedback Form at 30, 60, and 90 days post-hire to gather insights and improve the onboarding experience.

Sahaayak Session Coordination:

* Organize and facilitate Sahaayak sessions to support employee engagement and development.